Avast Antivirus Glitch: Flagging Files as Virus
on Dec 08in Antivirus/Security, News tagged avast antivirus glitch, virus update by jamesIf your computer is protected by Avast, you may have experience hundreds of your legitimate files were considered as threats. Well, your computer is not really infected but it is a glitch from Avast virus definition update last Wednesday. Although that Anwil has released a fix in less than six hours later users are still dealing with the aftermath.
Restoring files improperly flagged as threats worked fine on my work computer, but not at home. (Credit: Screenshot by Seth Rosenblatt/CNET)
Updating your virus definitions will solved the problem. But how do you restore a false positive file from from the virus chest. Here is a step by step guide on how to do it.
1. First, right-click on the avast! blue ball icon in the system tray, select ‘Updating’ from the menu and then ‘iAVS Update’ to launch a virus database update:
2. After the update finishes, the following message will appear confirming the update has been completed:
3. Next, right-click on the avast! blue ball icon in the system tray, and select ‘Start avast! Antivirus’ from the menu:
4. Click the ‘Menu’ button and select the option ‘Virus Chest’:
5. Right-click on the file you need to restore from the Virus Chest and select ‘Scan’ from the context menu:
6. An information dialog window should appear confirming the scan has been completed successfully:
7. Right-click on the file you need to restore from the Virus Chest and select ‘Restore’ from the context menu:
8. Another information dialog window should appear confirming the file has been successfully restored:
9. If the file restore fails, try to use the ‘Extract’ feature instead – first check and remember the original location of the desired file:
10. Then right-click on the file you need to extract from the Virus Chest and select ‘Extract…’ from the context menu:
11. A navigation dialog will appear. Select the original location (identified in step 9.) to where the desired file should be extracted and click ‘OK’:
12. The following information dialog window will then appear confirming the successful extraction of the selected file:
Sources:
http://news.cnet.com/8301-1009_3-10409735-83.html?tag=nl.e757
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=376
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Erich Swango
Jan 8th, 2010Good article. I am glad you posting that. Please accept my apology for my weak English talking, I am from France and English is kind of new to me.